Suzuki Australia has reportedly cancelled all outstanding orders for the Indian-built Jimny XL five-door, returning deposits in what is typically an unprecedented move in the industry. 

The company hasn’t officially outlined the exact reason for the cancellation, but customers do have the option to keep their place in the queue and wait – indefinitely – for the issue to be resolved.

This follows a stop-sale order from July 2025, when deliveries of the XL were paused by Suzuki’s head office in Japan. Dealers were instructed to halt handovers of all five-door models – including showroom stock and customer allocations – amid what was believed to be a quality control issue. Suzuki said the problem wasn’t safety-related, and owners could continue driving their vehicles without restriction.

While there’s still no clear word on what the issue is, cancelling existing orders marks a significant step up from the earlier pause. Refunding deposits – which are usually non-refundable – shows Suzuki is trying to maintain customer goodwill while things remain uncertain.

The Jimny XL builds on the three-door’s tough, go-anywhere reputation but adds practicality with a longer wheelbase and rear doors. Demand was already strong and supply limited, so this delivery pause and cancellations will only add to delays for buyers. The Japanese-made three-door Jimny remains unaffected.

Launched in early 2024, the XL stretches the Jimny’s wheelbase by 340mm and adds a second set of doors for easier access to the rear seats. Mechanically, it’s the same as the short-wheelbase model – a 1.5-litre petrol engine with part-time 4WD and a low-range transfer case. Off-road specs include a 36-degree approach angle, 47-degree departure angle, 24-degree ramp-over, 210mm ground clearance and a wading depth of 300mm.

Pricing starts at $34,990 for the manual, rising to $37,490 for the automatic. Suzuki also offers a Heritage Edition at $36,490, featuring retro decals and a colour-coded roof.

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